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CUSTOMER SERVICE REPRESENTATIVE

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Do you enjoy helping customers and thrive in a fast paced environment? Do you keep a positive attitude while using your troubleshooting skills?  If so, Standard Heating and Air Conditioning has a rewarding career waiting for you!

PRIMARY RESPONSIBILITIES:

  • Use of excellent interpersonal skills when interacting with customers and co-workers.
  • Assist customers with product and service information; address customer concerns as required.
  • Schedule service calls for maintenance and repair, dispatch technicians as needed.
  • Partner with Service Technician to exceed customer's expectations.
  • Work with Customer Service Manager to ensure proper customer support is being delivered.
  • Responsible for ordering and entering parts into inventory.
  • Sort incoming paperwork from technicians.
  • Other duties as assigned.

.QUALIFICATIONS:

  • Proven customer support experience preferred.
  • Proficiency in computer skills including Microsoft Office.
  • Strong phone skills with the ability to actively listen and communicate.
  • Excellent organizational skills and attention to detail.
  • Ability to adapt/respond to different situations in a calm manner.

PHYSICAL REQUIREMENTS:

Standard Heating and Air Conditioning is a locally owned company with a solid reputation for being an innovative, growth-oriented company, providing best in class service to its customers.

We offer competitive wages and benefits including; Paid Time Off, Health and Dental Insurance, Life Insurance, Vision, Short Term Disability, and a company matched 401K.

It is the policy of Standard Heating and Air Conditioning, as an equal opportunity employer, to attract and retain the best qualified candidate available, without regard to race, color, religion, natural origin, gender, sexual orientation, age, disability or veteran status.

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Join the company with a "Commitment to Excellence"

At Standard Heating and Air Conditioning we offer a wide range of career opportunities in Omaha from Apprentice Programs to experienced Technicians and Installers in the HVAC construction and service industry.

With growth in the HVAC industry, Standard is continually growing. This allows new opportunities for individuals to jump into the industry. Our philosophy at Standard is to seek out talent with or without HVAC experience that will excel in the trade.

Why Work for Standard Heating?

We offer an environment filled with Career Development, Employee Recognition, Tuition Assistance and a Safety program. Other benefits include: Competitive pay, paid holidays, paid vacation, a 401K savings plan, and an insurance package including dental, disability, health and life.

We believe in motivating employees through recognition and celebrating success through the "Circle of Excellence" Award monthly. The Suggestion Award is offered to employees for trade and process suggestions that are implemented into our environment.

Apprentice to Experienced - We want you to join our team!

Bring your career track and knowledge to one of the Top Industry Leaders in HVAC Construction & Service. We are always looking for qualified candidates in the following areas:

  • HVAC Installers (Commercial & Residential)
  • HVAC Technicians (Replacement & Service)
  • Lead Positions
  • Fabricators
  • Warehouse Coordinators
  • HVAC Sales
  • Estimators
  • Office Administration
  • Accounting
  • Dispatch Coordinators

For more information contact careers@standardac.com

Apply in person or send resume to:
11746 Portal Rd
Omaha NE 68128
careers@standardac.com
(402) 339-6700

Employement Opportunties Choose Your Career Pathway Apprenticeship Program
Employment Opportunities At Standard Heating and Air Conditioning we offer a wide range of career opportunities in Omaha. From our Apprenticeship Program to Service Technicians and Installers employment availability in the HVAC construction and service industries.

Employment Choose a pathway to learn more Apprenticeship
Apprenticeship Program
Employement Opportunties
Choose Your Career Pathway

We offer a wide range of career opportunities in Omaha. From our Apprenticeship Program to Service Technicians and Installers employment availability in the HVAC construction and service industries.
Apprenticeship Program
Employement Opportunties
Choose Your Career Pathway

We offer a wide range of career opportunities in Omaha from Apprentice Programs to employment of experienced HVAC Service Technicians and Installers.
Apprenticeship Program
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